Privacy Policy

Last Updated: July 21, 2025

Welcome to MiniStore (https://ministorebd.shop). Your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

Who We Are

We are MiniStore, an online dropshipping-based eCommerce business operating in Bangladesh. Our website address is: https://ministorebd.shop.

What Personal Data We Collect and Why We Collect It

We collect the following types of personal data from users:

  • Name, Address, Phone Number, and Email Address: For order processing, shipping, customer service, and user account management.
  • Payment Information: Processed securely via Paystation. We do not store card or sensitive payment data on our servers.
  • Login Credentials: For user registration, account access, and security.
  • IP Address and Device Information: For analytics, security, and fraud prevention.
  • Behavioral Data: Tracked via Google Analytics and Facebook Conversion API for performance and marketing optimization.
  • Uploaded Media and Comments: For user-generated content and reviews.

We collect this information to:
✅ Fulfill orders
✅ Provide customer support
✅ Improve site functionality
✅ Analyze traffic and engagement
✅ Personalize the user experience
✅ Comply with legal obligations

Comments

When visitors leave comments or product reviews on the site, we collect the data shown in the form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images to the website (such as product reviews or profile photos), you should avoid uploading images with embedded location data (EXIF GPS) included. Other visitors may download and extract location data from images on the website.

Contact Forms

When you contact us via forms, we collect your name, email, phone number, and any message content. This data is retained to provide support and follow-up, and may be stored indefinitely unless a removal request is made.

Cookies

We use cookies to:

  • Keep users logged in
  • Track cart contents
  • Remember preferences
  • Analyze traffic
  • Optimize marketing campaigns

Cookies may be placed by third-party services including Google Analytics and Facebook. Users can clear or block cookies via their browser settings.

Analytics

We use Google Analytics and Facebook Conversion API to monitor site traffic, behavior, and marketing performance. These tools collect data such as IP addresses, pages visited, time spent, and referring URLs. This data is anonymized where possible.

Who We Share Your Data With

We share your personal data only with trusted partners:

  • Payment Gateway: Paystation (for secure payments)
  • Logistics & Delivery: Pathao, Steadfast (for order delivery)
  • Marketing & Analytics: Google, Facebook (for ad tracking and analytics)
  • Server-Side Tracking: Stape.io (for Facebook Conversion API via server-side GTM)

These third parties have their own privacy policies and are responsible for securing your data.

How Long We Retain Your Data

We retain personal data:

  • User Accounts, Orders, and Comments: Indefinitely, unless deletion is requested
  • Contact Form Entries: Indefinitely for support history
  • Analytics Data: As per third-party policy (e.g., Google, Facebook)

What Rights You Have Over Your Data

You can request to:

  • Receive a copy of your personal data
  • Update or correct your data
  • Delete your data (except for data we are obliged to keep for legal or administrative purposes)

To make a request, email support@ministorebd.shop

Where Your Data Is Sent

Your data may be sent and stored in:

  • Bangladesh: Main operational base
  • Outside Bangladesh: For processing via third-party services (e.g., Paystation, Google, Facebook, Stape.io)

We ensure data transfers follow appropriate legal protections and encrypted protocols.

Contact Information

For any privacy-related inquiries or data requests, please contact us:

Additional Information

How We Protect Your Data

  • SSL Encryption (HTTPS) across the entire website
  • Encrypted storage of user data
  • Role-based access control for sensitive information
  • Secure third-party payment processors
  • Regular security audits

What Data Breach Procedures We Have in Place

In the event of a data breach:

  1. We will notify all affected users via email within 72 hours
  2. We will report the incident to local data protection authorities if required
  3. We will investigate, patch, and prevent recurrence through enhanced security

What Third Parties We Receive Data From

We may receive anonymized behavioral and tracking data from:

  • Facebook (through ads and API)
  • Google (through Analytics)
  • Stape.io (via server-side tracking)

This data helps us improve ad targeting and customer experience.

What Automated Decision Making and/or Profiling We Do with User Data

We may use customer behavior data to:

  • Show personalized ads or product recommendations
  • Trigger remarketing campaigns
  • Automate discount offers based on cart behavior
  • Improve ad efficiency through conversion tracking

No decisions with legal or significant impact are made solely by automated means.

Industry Regulatory Disclosure Requirements

As an eCommerce business operating in Bangladesh, we comply with local laws and digital business regulations. If requested by authorities (e.g., for fraud investigation), we may share user data as required by law.

🔒 Your trust matters. At MiniStore, we’re committed to protecting your data and providing transparency in everything we do.